16th — 17th November 2017 |Canberra, Australia

20th — 21st November 2017 |Melbourne, Australia

23rd — 24th November 2017 |Sydney, Australia


© 2017 marcus evans

Increase your skills and knowledge to a new level to enhance your personal performance and make you an Ambassador for your organisation

The modern Office Professionals and Executive Assistants role has changed considerably over recent years. This programme is a vital stepping stone for aspiring Office Professionals who wish to develop their careers and move into a more senior executive position and / or further their qualifications. 

Key topics include:
Professional Business Writing Skills and Becoming the Office Writing Expert, Exploring New Time-saving Strategies to Yield Higher Productivity, Developing Emotional Intelligence to Ensure Personal Effectiveness and Development, Exploring the Skills and Capabilities Required to Advance in the Corporate Ladder and more


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For information about this event, contact:
Serena Pereira
Marketing Executive

SerenaB@marcusevansau.com

 

WHY YOU SHOULD ATTEND
 
 

“The trainer was very knowledgeable on a wide range of topics - excellent choice of presenter!“

 

 

Administration Manager
Wine Australia

 


TESTIMONIALS

Modern Day Executive Assistants Masterclass

marcus evansprofessional training

 


COURSE FACILITATOR 

Heather Baker


International PA / Administration consultant & 
trainer, author & creator of the BakerWrite
speedwriting system
Baker Thompson Associates Limited, UK

“Great facilitator, very knowledgeable, personable and experienced.” 

 

 

Executive Assistant
Public Transport Victoria

“Enjoyed activities - made me think and reflect what I do & how I can do things better"

 

 

 

Executive Assistant to CFO
Swinburne University

Heather Baker is an experienced and enthusiastic trainer with the ability to coach and motivate employees. Her experience, energy, enthusiasm, expertise and excellent presentation skills make her a popular and successful facilitator. She works with PAs, secretaries, administrators and receptionists around the world, enabling them to enhance their working practice for their own career development and their organisations’ success. She is also very aware of the changing nature of the work environment and therefore the role of companies’ employees.


She facilitates master classes for PAs and workshops for administrators of all levels. Courses cover areas such as building relationships, productive partnerships between managers and PAs, business acumen and image and professionalism. Topics covered could also include minute taking, business writing, time management, confidence and assertiveness, shorthand and speedwriting. Her sessions not only include the vital basics, but also touch on areas companies didn’t even realise would help them in their daily activities. Her training has enabled individuals to completely revise the way they work, leading to more success for their business.


Heather is the creator of the Baker Write speedwriting system which is now offered by many reputable training organisations, including Pitman Training. She is the author of “Speedwriting”, “Successful Minute Taking : Meeting the challenge” and “Successful Business Writing”. She also presents an online BakerWrite speedwriting training programme. She regularly presents at PA seminars and writes for PA blogs and magazines, such as “Executive Secretary”.


Heather had over 20 years’ experience as a secretary and PA before becoming a trainer in 2000. She worked for ICI Pharmaceuticals (now AstraZeneca) and Hewlett Packard, she spent 5 years in France working for the Commercial Director of Cognac Hine and then 10 years with Granada Media working up to Personal Assistant to the Managing Director, commuting regularly between their offices in Manchester and London.

ATTENDEE EXPERIENCE

Fantastic 2 days, Heather is a great presenter with so much knowledge & experience (real life). I look forward to attending the next training." Mitsubishi Corporation

"Heather is one of the best presenters I have experienced in a training role. Beyond excellent!" University of Tasmania

"Heather is a great presenter and conveys information well to her audience." Department of Defence

"I thought Heather did a fantastic job at the 2 day learning/development for EA/PA. I feel confident and positive about going to my job on Monday and making a difference." Seeing Machine

  • Transit Australia Group
  • Pandrol
  • EarthQuake Commission
  • Fitzpatricks Private Wealth
  • Metro North Hospital & Health Services
  • ASB Bank 
  • Commonwealth Bank
  • Department of Petroleum and Energy
  • Bill Synnot & Associates
  • New Zealand Customs Services
  • Equity Trustee
  • CBL Insurance
  • REA Group
  • Lendlease
  • Energy Developments
  • Crown Melbourne
  • ANSTO
  • Powerco
  • Australian Football League
  • Waikato District  Health Board

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