Fix the following errors:
14 - 15 September 2017 | RACV Royal Pines Resort | Gold Coast | Queensland
Retail Forum 2017
The ultimate meeting point for modern decision makers
The Retail Forum will bring together Chief Marketing Officers, digital and omni-channel retail directors, and heads of customer experience from leading organisations in Australia and New Zealand.
Taking place at the RACV Royal Pines Resort, Gold Coast on 14 - 15 September 2017; attendees will benefit from visionary keynote presentations, real-life case studies and interactive sessions!
Unite and actively collaborate with the retail professionals driving innovation in the region.
"This is THE event for marketing leaders in Australia. The networking, insights and conversations are priceless!" -Director Solutions & Marketing, UXC Connect
"Lots of new ideas, great networking, I am heading back with at least 10 action items to improve our digital marketing." -CMO, Sentinel Property Group
"The CMO Summit is a superb networking event for both sponsors and delegates!" -oOh!media
"Great meetings, good presentations and well run!' -Elmwood
BECOMING THE CUSTOMER’S CHOICE
Grasping the art and science of today’s empowered consumer to deliver real value and become their shopping experience of choice
YOU SNOOZE, YOU LOSE
Keeping up with technology changes and embracing the most innovative tools stay ahead of the curve and retain market share
BRIDGING THE GAP
Mastering online to offline conversion by understanding key digital media driving traffic to physical stores
MORE THAN MEETS THE EYE
Transcending pure transactional relationships with the reinvention of ideas, delivery, and customer experience
AN ERA OF ‘RETAILIZATION’
Arming against today’s sharing economy and entrants of non-traditional retailers into the industry by consistently transforming your own retail strategy
TEAMWORK MAKES THE DREAM WORK
Building competitive advantage by acquiring top talent and strengthening internal competencies that drive innovation, results and revenue
Retail ANZ Forum 2017
Request for more information
We would be delighted to provide you with more information on the summit model. Do fill in the below, and we will be in touch!
1
2
3
Jessica Richmond, Head of Brand & Communications,
7-Eleven Australia
Ananth Saraty, General Manager Digital Experience, Woolworths Food Group
Michael Donath, Head of Multichannel, Ikea Australia
Key Topic Areas Include:
Confirmed Speakers Include:
Wayne Baskin, Deputy CEO & CTO, Booktopia
Michele Fuhs, Head of Future Retail - Premium Retail Experience,
BMW
Megan Quinn, Co-Founder, Net-a-Porter
Martin Price, Head of Online, Target Australia
Email us to access the full speaker list and summit agenda
Brendan Sweeney, GM of eCommerce, Cotton On Group
Ryan Gracie, Head of Marketing, Catch Group
4
5
6
Delegate or Solution Provider?
Delegates will represent leading retail organisations responsible for:
Marketing - CMOs, VP & Directors of Marketing & Branding
Digita - Directors & Heads of Digital & Omni-Channel Retail
Customer Experience - Directors & Heads of Customer Experience, Customer Management & Customer Insights
Marketing - CMOs, VP & Directors of Marketing & Branding
Digita - Directors & Heads of Digital & Omni-Channel Retail
Customer Experience - Directors & Heads of Customer Experience, Customer Management & Customer Insights
Delegate
1
2
Solution Provider
The solution provider category will include advertising agencies, PR Firms, media agencies, production houses, consultants and organisations that provide any marketing solutions, business intelligence & customer insights services, customer care solutions, PoS, technology services and mobile commerce solutions.
Please do note that we have specific categories for delegates and solution providers. Do write in to us at SitiK@marcusevansau.com to find out which category you fall under and we would be more than happy to assist you.
Listen to what our past attendees had to say
For more information, please contact:
Khadija Jaafar | Marketing Manager | SitiK@marcusevansau.com | +603 2723 6748
For more information please contact Khadija Jaafar at SitiK@marcusevansau.com
LET’S GET PERSONAL
Employing sophisticated tools to personally engage with today's empowered consumers to maximize customer satisfaction, retention and loyalty
TECH-SAVVY VISION
Shifting budgets and strategies towards technology adoption aimed at creating seamless omni-channel retailing that drives ROI
FAIR VALUE EXCHANGE
Creating a win-win partnership with consumers and focusing on delivering enhanced retail experiences in return for data
GOING FOR DIGITAL GOLD
Building competitive advantage by acquiring top tech talent and strengthening internal digital competencies that drive innovation, results and revenue
CONNECTING CHANNELS
Keeping shoppers engaged across channels by providing seamless and consistent high-quality service and commerce experience that generates sales and retains customers
START LISTENING, YOUR CUSTOMERS ARE TALKING
Capturing essential consumer insights and translating them into contextually relevant content to meet evolving customer expectations
1
2
3
4
5
6
Chief Marketing Officer Stream
Omnichannel Retail & Digital Transformation Stream
