Experience Counts:
Leveraging Intelligent Customer Engagement to Grow Lending and Deposits Portfolios
A WEBINAR PANEL DISCUSSION
Experience has become one of the biggest drivers of customer retention in a mobile-first world where transferring your entire banking relationship can be easier than renewing a driver’s license. To build customer loyalty and prevent attrition in this environment, banks are leveraging customer analytics for solutions such as customer-centric pricing and multi-channel engagement. Previewing some of the topics on the agenda for Banking Growth Forum 2017, we've gathered some of the industry's leading experts to share their experiences in driving growth through portfolio management and pricing, offer management analytics, and front-line execution and omni-channel customer engagement.
Why This Webinar?
Webinar Agenda:
The Speaker Panel
Bringing together the industry's leading lights
This Webinar is Brought to you by
Produced in Partnership with
The Banking Growth Forum is a platform for deposits and consumer lending executives to come together and develop new ways to grow and manage their retail products. The attendees will have an invaluable opportunity to benchmark with industry leaders across the financial sector and will take away tangible tools and techniques to generate and secure evergreen revenues in deposits and consumer loans.
How to create valuable differentiation and improve the customer experience
The role of customer analytics when making decisions about pricing and offers
How should decisions be communicated to customer-facing representatives?
Using customer analytics to build relationships with customers, through augmentation or retention
What should banks be investing in to improve the sales experience for retail customers?
